Shipping & Payment Information
Welcome to Vapeclipper! This document provides a comprehensive overview of our policies regarding shipping and payments for purchases made on our website.
Shipping Methods We offer a variety of shipping methods, including standard shipping and express shipping. The available options and their respective costs will be displayed during the checkout process.
Shipping Costs Shipping costs depend on the chosen shipping method and the destination of your order. These costs will be clearly indicated at checkout.
Shipping Times
Please note that shipping times may vary based on your location and external factors such as weather conditions or holidays.
International Shipping We also offer international shipping to selected countries. The shipping time and costs for international orders will be calculated at checkout. Any import duties, taxes, or customs fees are the responsibility of the customer.
Order Processing Orders are processed within 1-2 business days after receipt of payment. You will receive an email with a tracking number once your order has been shipped.
Delivery Issues If there are any issues with the delivery of your order, such as delayed shipping or damaged products, please contact our customer service as soon as possible at [email address] so we can resolve the issue.
Payment Methods We accept a variety of payment methods, including:
Payment Security Your payment information is processed securely through encrypted transactions to protect your personal and financial information.
Payment Processing Payments are processed immediately upon placing the order. You will receive a confirmation email once the payment is completed and your order is confirmed.
Invoices and Confirmations Upon completion of payment, you will receive an email with an order confirmation and a digital invoice.
Payment Issues If you encounter any issues during checkout or with the processing of your payment, please contact our customer service at [email address] for assistance.
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you can return it within 30 days of the delivery date. The product must be unused and in its original packaging. To initiate a return, please contact our customer service at [email address].
Refunds Refunds will be processed within 5-7 business days after we receive the returned product. The refund will be issued to the original payment method. Please note that shipping costs are non-refundable.
Exchanges If you wish to exchange a product, please contact our customer service at [email address] to arrange the exchange. Exchanges are subject to product availability.
Damaged or Defective Products If you receive a damaged or defective product, please contact us immediately at [email address]. We will arrange for a replacement or a refund as quickly as possible.
For more information about our shipping and payment policies, if you have any questions, or if you would like to report a problem, please contact us by email info@vapeclipper.com
