These "General Conditions of Sale" apply to legal transactions regarding products marketed to customers by VapeClipper through its online store.
These conditions of sale aim to define the contractual relationship between VapeClipper and the buyer, outlining the conditions applicable to any purchase made through the company's online platform.
By purchasing a product through this site, the buyer unconditionally accepts these terms of sale, which supersede any other general or specific conditions not expressly approved by VapeClipper.
Product images on the website are for reference only and are not contractual. While every effort is made to ensure accurate descriptions and characteristics in the catalog, perfect similarity with the actual products offered cannot be guaranteed.
VapeClipper commits to fulfilling orders received on its website within available stock limits. The products covered by these terms are those listed in VapeClipper's online catalog at https://www.vapeclipper.com.
Customers can place orders directly on the website https://www.vapeclipper.com. Orders are definitively validated upon payment confirmation. Once an order is placed, customers can track its progress and view a summary of ordered items through their member area.
Placing an order implies acceptance of these terms of sale, waiving any other purchase conditions.
Shipments are insured through carriers like Post, Chronopost, or DHL. Delivery times are estimates, and while VapeClipper endeavors to meet them, the seller cannot be held responsible for delays beyond their control, such as those due to force majeure.
Upon delivery, it is the buyer's responsibility to inspect the package and reject it if necessary. In case of damage or missing items, the customer must note detailed reservations on the delivery note and inform VapeClipper within 2 days via mail or email.
Delivery rates are provided on the website. For deliveries outside mainland France, the buyer assumes responsibility for import duties and taxes.
INTERNATIONAL DELIVERY:
Shipments are insured through carriers like Post, Chronopost, Fedex, or DHL. Delivery times are estimates, and delays do not entitle the buyer to claim damages from the seller. VapeClipper cannot be held responsible for customs issues in the destination country. In such cases, VapeClipper will provide necessary documents to rectify the situation. Customs fees and taxes in the destination country are the recipient's responsibility.
Customers have a 14-day withdrawal period from order receipt. Return costs are borne by the customer.
To initiate a return, the product must be unused, in perfect condition, with all accessories and instructions, and in its original packaging. Returns must include the original invoice. Return shipping costs are not reimbursed, and cash on delivery returns are not accepted.
A 25% tax surcharge applies to refunds for returns outside the European Union due to import tax rules. Refunds are issued to the original payment method.
The order becomes firm and final if not withdrawn within 14 days.
For returns with tracking numbers, send to:
VapeClipper, 45 BD Deacauville, 91000 Evry FRANCE
Refunds are processed upon receipt and inspection of the returned items.
Prices are listed in euros, including or excluding taxes based on the customer's origin.
Prices include French VAT applicable on 01/01/2002. Price adjustments may occur due to VAT rate changes. Some items may have different base prices depending on the country due to international pricing.
Orders are paid through the secure Payplug system, accepting credit cards like CB, Visa, MasterCard, e-Card, Maestro, and American Express.
Once the financial transaction is validated and confirmed to the seller by email, the order is processed.
Bank transfers are also accepted, with details provided at checkout. Contact VapeClipper for Wise account details if necessary.
Products sold by VapeClipper are covered by the legal guarantee of conformity (Articles L211-1 and following of the Consumer Code).
The buyer must inform VapeClipper in writing of any product non-conformity within specified time limits and return defective products with all elements for replacement, repair, or refund. The seller's warranty is limited to replacement or reimbursement of non-compliant or defective products.
The warranty does not cover non-conformity due to misuse, negligence, or lack of maintenance, and is void for second-hand purchases. Returns must be sent with a tracking number and purchase invoice.
For international warranty claims, return costs are the buyer's responsibility.
Providing personal information is mandatory for distance selling. This information is essential for order processing, delivery, invoicing, and warranty contracts. Failure to provide this information leads to order non-validation.
Customers have the right to access, modify, rectify, and delete their data (Article 34 of the law of January 6, 1978). VapeClipper commits not to communicate customer contact details to third parties without consent.
Product offers and prices displayed on the website are valid as long as they are visible on the site and within available stock limits. VapeClipper undertakes to indicate stock availability, and if a product becomes unavailable, the order cannot proceed.
In case of temporary or permanent unavailability despite vigilance, a refund will be automatically applied.
Some items may be available for certain countries only due to manufacturer obligations.
All elements of the VapeClipper website are protected by copyright, trademarks, or patents. Hyperlinks to the site are strictly prohibited without written agreement from VapeClipper.
No buyer or user of the website is authorized to reproduce, exploit, redistribute, or use any part of the site content without express permission from VapeClipper.
VapeClipper cannot be held responsible for failure to perform its obligations due to unforeseen events or force majeure as defined by French law.
Products comply with current French legislation. VapeClipper is not responsible for contract non-performance due to force majeure, out of stock situations, disruptions, strikes, or postal and transport service failures.
VapeClipper cannot be held liable for any indirect damages resulting from product purchases.
All products sold by VapeClipper are intended for inhalation. The customer acknowledges the use of these products under their full responsibility, as no scientific study has been conducted on potential side effects. VapeClipper cannot be held responsible for any resulting health issues.
All items sold on the VapeClipper website are prohibited for sale to minors under 18 both within and outside French territory. By validating an order, the buyer certifies that they are of legal age.
These general conditions of sale are subject to French law.
